Guide of the Year
Ace the Himalaya’s success depends on our passionate team, from energetic guides to ever-ready porters. Our guides are entrusted with the task of ensuring our clients’ well-being, interests, and capabilities, among other things. Despite facing tricky and challenging situations in the mountains, they are required to consistently deliver exceptional service. They are considered to be the maker or the breaker of a successful trip.
Therefore, celebrating the birthday of Ace the Himalaya on January 28th every year, we congratulate all our employees including our tour guides, trekking guides, assistant guides, climbing guides, porters, or a cook for doing an outstanding job and select a Guide of the Year in order to motivate and encourage them to be the best amongst the best from the establishment year itself.
How do we select the Guide of the Year?
Our clients’ feedback on their guides, assistant guides, cooks, porters, and climbing guides is the basis for selecting the Guide of the Year. We obtain this feedback during post-trip meetings and maintain a record for recognition and service enhancement purposes. Points are added to or deducted from their account based on positive or negative feedback. This record is then used to select the Guide of the Year.
Benefits of the Guide of the Year
There are a few very important benefits that the awardee gets which are as follows:
- The guide of the year is rewarded with a certificate, and a cash prize to celebrate his/her excellent service throughout the year.
- The guide is chosen to be the leader amongst the outdoor employees thus getting to coordinate with the office staff, put forward suggestions to better our services, etc. for that particular year.
- He/She also gets to select the trips as preferred throughout the year.
- The guide of the year is more in demand by our clients comparatively as per the feedback.
The next Guide of the Year award ceremony will be conducted on 28th January 2024
Guide of the Year 2022 – Madan Kandel
Guide of the Year 2019 – Pasang Dawa Sherpa
Guide of the Year 2018 – Ramhari Neupane
Guide of the Year 2016 – Madan Kandel
Guide of the Year 2014 – Santosh Khatri
Guide of the Year 2012 – Rajendra Khatri
Guide of the Year 2010 – Gyan B. Bhatta