Why Ace?

We help our guests choose from varied itineraries only those routes which allow them to soak up the atmosphere, visit ancient heritages, get up close and personal with pristine cultures and step inside to experience life as the “mountain people”. We go the extra mile to ensure that those who travel with us receive nothing less than the best service and feel a sense of comfort as they become a part of our family.

We’ve been around long enough to know our clients’ needs, expectations and what it takes to pull off the trip of a lifetime! No matter what your idea of the perfect adventure trip is, Ace the Himalaya will leave no stone unturned to help you get the most out of this exotic country.

LOCAL HIMALAYAN EXPERTS & GREAT VALUE

We employ a range of dedicated and professional staff from administration, expert guides, and porters to airport representatives. They are all local people and each of them is employed on a full time basis with Ace the Himalaya. We are the locals and have been working in the tourism field for many years. Our journeys offer great value for money. We encourage you to evaluate the quality and inclusions that our holidays offer and you will discover that Ace the Himalaya really does supply the ultimate adventure experience.

Our trip prices are more reasonable compared to those of many larger companies. It is not because we sacrifice our service level. Many international companies will take anything from one third to three quarters of trip profits, by being 100% locally operated we are able to keep our prices reasonable and all trip proceeds support the local economy directly.

HEALTH AND SAFETY

Ace the Himalaya greatly cares for health and safety of our clients as well as team. All our staff members are insured. For health and safety of our clients, we give much priority to everything, from hygienic food to high altitude sickness cure; from first aid to helicopter rescue.

Ace the Himalaya is always on its toes when it comes to safety measures and precautions, to enhance the communication in the mountains we have satellite phones carried by our trek leaders during your trek.
satellite-phone

Ace the Himalaya team are fully trained in the following health and safety aspects:

  • We provide fresh, hygienically prepared food on all our trips also catering to any particular diet requirements or food allergies
  • First aid procedures
  • Safety while mountain climbing
  • High altitude sickness
  • Monitoring all aspects of government polices and weather that may affect your trip
  • 24/7 communication (Mobile and Satellite Phone)
  • Helicopter evacuation when it’s really critical
SMALL GROUPS

Leading small groups contributes to the organization of our tours in a productive way. You are guaranteed that while traveling with our team you are sure to feel like one of our family

  • We are attentive to your individual needs
  • We are able to answer any questions while trekking and touring in Nepal, Tibet, Bhutan and India.
  • With each of our trips it includes some free time for you to explore and do as you please
  • All our groups are smaller which avoids making a negative impact on the environment

When you have chosen us as your partner for travel, you’re also giving us an opportunity to take a great care of your Tour. We at Ace the Himalaya take it as our duty, responsibility, opportunity and priority.

QUALITIES OF SERVICE

Our professional, dedicated and highly motivated team are always at hand to make certain that every aspect of your journey is heart-warming and rewarding. These are just some of the ways that enhance your experience:

  • International standard of service
  • Flexibility to accommodate any requirements
  • We meet our clients at the airport upon arrival to ensure hassle free transfer to your hotel and even drop you to the airport for your final departure.
  • We build strong partnerships with our service providers to ensure quality
  • We use local leaders, guides and porters on all our tours and treks
  • We make the quality of service you receive unmatchable and worth every penny
RECOMMENDED BY INDEPENDENT TRAVELERS

TripAdvisor.com has rated us 5, which is a top rate, based on the views and ratings by the independent visitors and travelers from all around the world. Click the image to look at the certifiates of excellence provided by TripAdvisor.com.

Certificate of Excellence 2012

Certificate of Excellence 2013

Certificate of Excellence 2014

Certificate of Excellence 2015

Certificate of Excellence 2016

Certificate of Excellence 2017

You can read our reviews on Tour Radar: http://www.tourradar.com/ace-the-himalaya#reviews

GURANTEED DEPARTURE DATES OR OPTION TO CHOOSE YOUR OWN DATE

Most of our popular trips have the guaranteed departure dates in basis of small group but if our set departure dates are not convenient to your need you have the option of Private departure by selecting your own convenient date. These types of departure are best suited for couples, families and to the one looking for private trip. We can organize the private trip for all kinds of group and individual. All our set tour itineraries are also available to be run as private departures.

CUSTOMIZED, TAILOR-MADE ITINERARY & PRICE

If you are not able to find the perfect tour from our website then why not let our dedicated sales staffs help. With years of experience in organizing itineraries we can adjust and design tours to suit your specific dates and needs.

We’ll provide individual quotes based upon your itinerary, requirements, time of travel, budget and group size and help you with any group briefings during the planning stage.

Your entire holiday is designed around your requirements, explore your interests at your own speed, select your preferred style of accommodation and create the perfect trip with the help of our specialists.

GUIDE AND PORTER TREKKING POLICY

Ace the Himalaya appreciates the hard work our guides and porters perform, without them no trip would be possible. Therefore we treat and obey the following Guide and Porter Policy to ensure the working conditions of our guides and porters are of a humane and fair standard. We continue to strive towards eliminating avoidable illness, injury and death. We ask that you follow our guidelines for ethical trekking and treat them as you would like to be treated yourself, after all they are only human.

  • All our guides and porters receive medical coverage care when ill or injured
  • We provide basic accommodation to our guides and porters, with tents and/or sleeping gear during the trek.
  • We have insurance policies for each of our employees
  • We provide appropriate clothing for each season and altitude, ensuring protection from cold, rain and snow. This means windproof jackets, trousers, fleece jackets, long johns, suitable footwear, socks, hat, gloves and sunglasses.
  • We never overload our porters, for us it’s not all about making money. We thrive on being able to employ local people; we respect and treat each and every one them as we would expect to be treated with the up most respect.

We support Porters’ Progress Nepal, an organization that oversees the welfare of porters and guides. Click to view the certificate.

RESPONSIBLE TOURISM

Responsible tourism is very much imperative as it becomes a responsibility of each and every individual within the tourism sector. We encourage programs and frequently participate and/or initiate clean up campaigns to promote awareness as well as maintaining a clean and healthy living environment. We as a responsible organisation has been conducting various  community support and welfare programs. Click the link to know more about our Corporate Social Responsiblity.

ENVIRONMENTAL POLICY

Our eco green practices continue to deliver improved ways of traveling, by minimizing our impact on the environment. With each and every one of our treks or tours we are always conscious of the impact that we have on the environment and limit our group numbers to a maximum of 15 at any one time.

Here are just a few main environmental policies that we follow:

  • At the office we run energy saving bulbs and turn off any unnecessary electricity. Each night we switch off all power sources, including computers at the power point.
  • As conscious business owners we have minimized our paper output by creating online brochures and e-newsletters.
  • For camping, we use gas for cooking and heating purposes to protect the forest. This eliminates wood fires and reduces gas emissions.
  • Rubbish is placed in bins provided, unless at high altitudes where the rubbish is disposed at the nearest facility, whether in a town or in a hotel.
  • We ask trekkers and tour groups remove unnecessary packaging and store items in reusable containers.
  • We leave the campsites in better condition that when we found them, free of rubbish.
  • We don’t pollute water sources with soap or rubbish wastage.
  • Each of our employees minimizes the water usage by sparingly using water while bathing.
  • We request that our clients bring water containers to re-use for boiled/treated water instead of buying bottled water while trekking in remote areas and at high altitudes.
OUR COMMUNITY & SOCIAL RESPONSIBILITY

Beside tourism, Ace has a special give back, where we have been helping a non-profit organization called Sambhav Nepal. We have helped build schools, toilets, libraries and community drinking water facilities for areas in the Gorkha district hit by earthquakes. After the major earthquake on 25th April 2015, Ace the Himalaya and Rotary International has taken an initiative to help victims by donating food, aluminum roof sheets and blankets as a part of our Community service programs.

Up to 10% of Ace’s annual revenue goes directly towards Sambhav’s projects, including maintenance of school buildings, building toilets, searching sponsors for education of needy children. For more information, visit www.sambhavnepal.org

Beside all these support, we also became a part of the cause ‘ALTITUDE FOR AUTISM 2012’ at the Island Peak Expedition (6187 meters/20298ft), by Danny Jackson, Australian citizen for raising the fund for children with Autism in Australia.

Please see the following certificates provided to Ace the Himalaya for its support to the community.

We are also engaged in programs to help the poor and deserving children of remote areas of nepal get quality education. To know more about the program please check the link: Child Sponsorship Program