Privacy Policy

At Ace the Himalaya, we are committed to protecting the privacy and security of our website visitors and customers. This Privacy Policy outlines the types of personal information we collect, how we use it, and the choices you have regarding your information. By using our website, you consent to the terms of this Privacy Policy.

Information We Collect:

Personal Information: We may collect personal information such as your name, email address, phone number, and billing address when you voluntarily provide it to us while using our website, making a booking, or subscribing to our newsletter.

Payment Information: For secure payment processing, we collect and process payment information, including credit card details, in compliance with applicable laws and industry standards. Please note that we do not store your payment information on our servers.

Automatically Collected Information: When you visit our website, we may collect certain information automatically, such as your IP address, browser type, device information, and browsing activity. This information helps us analyze trends, improve our website, and enhance user experience.

Cookies: We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small text files stored on your device that help us recognize you, customize your experience, and remember your preferences. You can control cookies through your browser settings or opt-out of certain tracking technologies.

How We Use Your Information:

Provide Services: We use your personal information to process your bookings, communicate with you, and provide the requested services. This includes sending booking confirmations, itineraries, and updates regarding your travel arrangements.

Personalization: We may use your information to personalize your experience on our website, tailor our recommendations, and display relevant content based on your interests and preferences.

Marketing Communications: With your consent, we may send you promotional emails or newsletters about our travel services, special offers, and upcoming trips. You can opt-out of receiving marketing communications at any time by following the instructions provided in the email or contacting us directly.

Legal Obligations: We may use and disclose your information as required by law or to protect our rights, safety, and property, or that of our customers or others.

Information Sharing and Disclosure:

Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, analyzing data, or delivering services on our behalf. These providers are contractually obligated to handle your information securely and are prohibited from using it for any other purposes.

Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or enforceable governmental requests, as necessary to protect our rights, privacy, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of our business, customer information may be transferred as part of the transaction. We will notify you via email or prominent notice on our website if your information becomes subject to a different privacy policy.

Data Security:

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission or storage is 100% secure. We cannot guarantee the absolute security of your information.

Your Rights and Choices:

Access and Update: You have the right to access, update, or correct your personal information in our records. If you need assistance, please contact us using the information provided below.

Opt-out: You can opt-out of receiving marketing communications from us by following the instructions in the email or contacting us directly. However, please note that you may still receive transactional emails

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TAAN (Trekking Association in Nepal)
NMA (Nepal Mountaineering association in Nepal)
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