Book with Confidence
Planning your next adventure should feel exciting from the very beginning. That’s why we’ve built every part of the booking experience around flexibility, transparency, and peace of mind. From guaranteed departures and lifetime deposit protection to flexible payment options and dedicated support, you can book today knowing you’re in safe hands every step of the way.
Guaranteed Departures
Lifetime Deposit
Pay Your Way
Flexible Travel Plans
Comprehensive Insurance Coverage
Hold Your Spot
Price Lock Guarantee
Seamless Booking Experience
24/7 Support
Frequently Asked Questions
expand allHow do I confirm my booking?
To confirm your booking, simply pay a 20% deposit for Nepal trips. The remaining balance can be paid upon your arrival in Kathmandu or before your departure, as per your convenience.
Once I pay the deposit, is my booking confirmed?
Yes. Once we receive your 20% deposit for Nepal trips, your booking is confirmed.
Can I pay for my trip in installments?
Yes. After paying the deposit, you can pay the remaining balance in installments or settle it upon your arrival in Kathmandu.
Does the trip price change once I confirm my booking?
No. Under our Price Lock Guarantee, the price confirmed at the time of booking remains the same. There are no hidden charges or unexpected surcharges.
What if I cannot travel as planned?
If your plans change, you can postpone your Nepal trip to a future date by notifying us at least 20 days before your departure. Your deposit will remain as lifetime travel credit.
How many times can I postpone my trip?
You may postpone your Nepal trip once free of charge, provided you notify us at least 20 days before departure. Any additional postponements incur a USD 200 per person fee.
Can I postpone my trip instead of cancelling?
Yes. We encourage postponing rather than cancelling so you can keep the value of your deposit and use it for a future trip.
Is my deposit refundable if I need to cancel my trip?
No. The 20% deposit is non-refundable. However, it can be retained as lifetime travel credit if you postpone your Nepal trip according to our policy.
If I'm unable to travel as planned, can I apply my deposit to a future trip?
Yes. Your deposit can be used as lifetime travel credit for any future adventure with Ace the Himalaya.
When I postpone, do I need to choose new travel dates right away?
No. You don’t need to decide immediately. You can choose your new travel dates whenever you’re ready.
If I don't set new dates immediately, will I lose my deposit?
No. Your travel credit remains valid, and you can contact us whenever you’re ready to book your new Nepal trip.
Is there a deadline to use my travel credit?
No. Your travel credit is valid for a lifetime, so you can use it whenever you’re ready to travel.
Can I transfer my travel credit to someone else?
Yes. You may transfer your travel credit to another person once, provided the request is made at least 20 days before departure. Additional transfers are subject to a USD 200 per person fee.
What happens if the trip is affected by circumstances beyond your control?
If your trip is disrupted by events such as severe weather, flight cancellations, or government restrictions, we offer a free postponement, allowing you to travel on a future date that suits you.
Why travel with us?
Trailblazers Since 2006
For nearly two decades, we’ve guided trekkers through the Himalayas with unmatched local expertise. As a leader in Nepal’s trekking industry, we’ve built our reputation on authentic experiences, ethical practices, and genuine commitment to our mountains and communities.
Loved by Adventurers
With thousands of five-star reviews and most guests arriving through referrals, our trips speak for themselves. Real travelers, real adventures, real results — discover why so many choose to trek with us again and again.
Travelife Certified
As a Travelife-certified company, we meet rigorous international standards for sustainable tourism, covering environmental responsibility, fair labor practices, and community support. It’s our official commitment to responsible, ethical travel across every trip we run.
Your Safety, Our Priority
From experienced, wilderness first-aid trained guides to careful route planning and real-time monitoring, your safety is at the heart of everything we do. With a 97.4% trip success rate, you can trust us on every step of the journey.