Book with Confidence
Planning your next adventure should feel exciting from the very beginning. That’s why we’ve built every part of the booking experience around flexibility, transparency, and peace of mind. From guaranteed departures and lifetime deposit protection to flexible payment options and dedicated support, you can book today knowing you’re in safe hands every step of the way.
Guaranteed Departures
Once your trip is confirmed, it's guaranteed to operate. Book your flights and make your travel plans with confidence, knowing your departure won't be canceled due to minimum group size.
Lifetime Deposit
Your deposit is protected for life. If your plans change and you cancel according to our booking policy, your deposit becomes lifetime credit that can be used toward any future adventure with Ace the Himalaya.
Pay Your Way
Once your deposit is paid, you're free to settle the remaining balance in the way that suits you best. Pay it in full upon arrival in Kathmandu, or spread it out in installments at your convenience.
Flexible Travel Plans
We understand that travel plans can change. Whether you need to change your departure date, postpone your trip, swap to another itinerary, or transfer your booking, we'll work with you to make the process as smooth and hassle-free as possible.
Comprehensive Insurance Coverage
Ace the Himalaya is the only trekking company in Nepal backed public liability insurance, providing an additional layer of security throughout your journey, and our guides and staff are fully insured. It's part of our commitment to delivering safe, responsible, and professionally managed adventures.
Hold Your Spot
Need a little more time before confirming? We'll hold your place for a limited time, giving you the flexibility to finalize your plans without missing out on your preferred departure.
Price Lock Guarantee
The price you agree to when you book is the price you'll pay. There are no hidden costs, no unexpected surcharges, and no last-minute price increases, giving you complete confidence in your booking.
Seamless Booking Experience
Booking your adventure is quick, secure, and straightforward. From your first inquiry to your final confirmation, our travel experts will guide you through every step with clear communication and personalized assistance.
24/7 Support
Questions can arise at any time, and we're always here to help. We assign a dedicated sales manager to every traveler, providing prompt, personalized support via WhatsApp, phone, and email before booking and throughout your journeyFrequently Asked Questions
expand allHow do I confirm my booking?
To confirm your booking, simply pay a 20% deposit. The remaining balance can be paid upon your arrival in Kathmandu or before your departure, as per your convenience.
Once I pay the deposit, is my booking confirmed?
Yes. Once we receive your 20% deposit, your booking is confirmed.
Can I pay for my trip in installments?
Yes. After paying the deposit, you can pay the remaining balance in installments or settle it upon your arrival in Kathmandu.
Does the trip price change once I confirm my booking?
No. Under our Price Lock Guarantee, the price confirmed at the time of booking remains the same. There are no hidden charges or unexpected surcharges.
What if I cannot travel as planned?
If your plans change, you can postpone your trip to a future date by notifying us at least 20 days before your departure. Your deposit will remain as lifetime travel credit.
How many times can I postpone my trip?
You may postpone your trip once free of charge, provided you notify us at least 20 days before departure. Any additional postponements incur a USD 200 per person fee.
Can I postpone my trip instead of cancelling?
Yes. We encourage postponing rather than cancelling so you can keep the value of your deposit and use it for a future trip.
Is my deposit refundable if I need to cancel my trip?
No. The 20% deposit is non-refundable. However, it can be retained as lifetime travel credit if you postpone your trip according to our policy.
If I'm unable to travel as planned, can I apply my deposit to a future trip?
Yes. Your deposit can be used as lifetime travel credit for any future adventure with Ace the Himalaya.
When I postpone, do I need to choose new travel dates right away?
No. You don’t need to decide immediately. You can choose your new travel dates whenever you’re ready.
If I don't set new dates immediately, will I lose my deposit?
No. Your travel credit remains valid, and you can contact us whenever you’re ready to book your new trip.
Is there a deadline to use my travel credit?
No. Your travel credit is valid for a lifetime, so you can use it whenever you’re ready to travel.
Can I transfer my travel credit to someone else?
Yes. You may transfer your travel credit to another person once, provided the request is made at least 20 days before departure. Additional transfers are subject to a USD 200 per person fee.
What happens if the trip is affected by circumstances beyond your control?
If your trip is disrupted by events such as severe weather, flight cancellations, or government restrictions, we offer a free postponement, allowing you to travel on a future date that suits you.
Why travel with us?
Trailblazers Since 2006
For nearly two decades, we’ve guided trekkers through the Himalayas with unmatched local expertise. As a leader in Nepal’s trekking industry, we’ve built our reputation on authentic experiences, ethical practices, and genuine commitment to our mountains and communities.
Loved by Adventurers
With thousands of five-star reviews and most guests arriving through referrals, our trips speak for themselves. Real travelers, real adventures, real results — discover why so many choose to trek with us again and again.
Travelife Certified
As a Travelife-certified company, we meet rigorous international standards for sustainable tourism, covering environmental responsibility, fair labor practices, and community support. It’s our official commitment to responsible, ethical travel across every trip we run.
Your Safety, Our Priority
From experienced, wilderness first-aid trained guides to careful route planning and real-time monitoring, your safety is at the heart of everything we do. With a 97.4% trip success rate, you can trust us on every step of the journey.
