Dear Mr Khatri,

I am writing to you in the aftermath of my trip to commend the services of your employees. Both my guide, Milon, and my Porter, Ame, were very friendly, helpful and professional in their work. Ame was a strong walker and always ensured that my bag got to my destination before I did! He was also friendly and polite and did a very good job.

Milon was a very knowledgeable guide who always gave me information regarding the mountains, our route and journey, the local culture, and Nepali history. He was very thorough and diligent in his duties, ensuring that I had everything that I needed, always asking questions for me and helping me when i was unsure or uncertain about anything. He would always make sure that I had enough food and drink, and at the right time, or that I was warm enough. On the treks he would allow me to go at the pace which I wanted, and checked to see if I was coping with the altitude. He was very professional, ensuring that I had the best possible experience whilst trekking in Nepal. Most of all he was extremely kind and friendly- he allowed me to borrow his phone if mine did not have signal, and he was always ready to have conversations or to sit by me if i was eating alone. He had a good sense of humour and always ensured that I felt comfortable. He also handled our delay in Lukla very well, informing me of our options, making sure that we got to the airport on time, and getting me a better room for the last night. I would like to commend and thank him in the highest possible terms.

Thank-you very much for your help and the organisation of my trip,

Regards

Dear Prem,

I just wanted to drop you a quick note to say how much I enjoyed my trek to Everest Base Camp.  The whole experience was fantastic.  I would particularly like to say how excellent Raj was as a guide and Omar was as a porter.  They were both always so helpful, courteous and never failed to be smiling.

I had a great holiday and I will not hesitate to recommend Ace to anyone that is considering spending time in the Himalayas.

Best regards,

Ace the Himalaya certainly lives up to its name. Your administration and general management before and during my trek to Everest Base Camp and Kalla Pattar in March/April 2009 was of the highest quality. Your guides – Kesh, Raj and Rabin – were not only extremely professional and knowledgeable, they acted well together as a team and I would like to think that we became good friends during the trip. As our trek leader, Kesh was exemplary and I would like to thank him for making a very special holiday even more memorable. I would happily recommend Ace the Himalaya to anyone visiting Nepal and hope to return one day to see more of your beautiful country.

We were first attracted to Ace via their very professional web-site - our first impressions proved correct and we found Ace and their staff to be extremely friendly,helpful and professional.

Once we arrived in Kathmandu we realised that there are hundreds of small tour operators and it would be difficult to separate the good from the dubious ones.

I would strongly suggest that prospective travellers confirm their tour operator prior to arrival in Nepal, this will allow you to assess the company that you are dealing with via their web-site and an exchange of e-mails which should confirm the standing of the tour company, this will spare you from dealing with touts and dubious operators.

One of our party had to be lifted off the mountain near Everest base camp by helicopter, this operation was very smoothly arranged by Ace, as this is a very expensive operation it can only be carried out quickly and effectively by a tour operator of significant standing in the area - your life could be endangered if you are stranded at high altittude with an operator of limited means.

Our group of nine had a most enjoyable and memorable trek and we cannot praise Prem and Ace enough - Ace suceeds in supplying first world service under often difficult third world circumstances.

Namaste!

Sorry it took so long to reply but we just came back in our home in Japan. Here is our testimonial:

We completed the Everest Base Camp in December 2008 with Ace the Himalaya and we had an incredible time. Since with trekking trips the organization of the entire journey relies on the travel agent, choosing the right company is the single most important decision you have to make and we have to say that we were very happy with the job done by Ace. Before arriving in Nepal, and unlike some other agents we first contacted by email, we received extremely quick, extensive and unambiguous answers to all our questions from Prem K. Khatri, the director. All topics were well covered - which was an important point as we had no previous trekking experience in Nepal.

The trek itself was great and we felt very lucky to have Prem Pandit as a guide. Prem was friendly and flexible, yet always gave us the space we needed. He is experienced and extremely knowledgeable about trekking, mountain and Nepali culture. With him we felt safe - we believe his advice contributed a great deal in us not getting altitude sickness - and well taken care of. He for example managed to get us the best rooms in the lodges we stayed in whenever he could - so all we had to do was to focus on enjoying our trip. Our porter Dil was also very friendly and went well beyond the job description - when he would arrive earlier than us in the lodge he would come back to relieve us from our daypacks for the rest of the way even when he didn't had too.

The company is still quite young but very serious and professional so we believe that its popularity and visibility on the Web will keep growing in the future. Based on our experience on the EBC trek we would definitely recommend them for any adventures in Himalayas.

Our trek to Everest Base Camp was in 2008, and it was an amazing adventure. Initially, I was nervous about booking with an on-line company, but everything went smoothly. When we arrived at the airport, an Ace representative met us, and we quickly learned that all the arrangements were taken care of. Because all the planning was done for us, we could focus on enjoying our vacation. Our guide Keshab was phenomenal! Everyone should request him as a guide! His English was perfect and he had in depth knowledge of the Sherpa people and their culture. He was patient when we were tired, humorous when we got grumpy, found warm shelter for us when it got rainy, and took literally hundreds of pictures for us. With his guidance we were able to slowly make it to Base Camp and then Kala Patar. Along the way we made new friends at the comfortable teahouses and learned new words, like Bastari Jam. Our porter, Ravin, was astounding as well, with his gentle humor and mind-boggling strength. Taking this trip with a guide like Keshab can turn a great vacation into an unforgettable footprint into your heart.

Thank you.

I can truly say that I was sad to leave Nepal at the end of my recent Everest Base Camp trek with Ace the Himalaya.  As a female traveling alone, I was nervous about what I might encounter in Nepal.  However, it turns out that I had nothing to worry about.  This was a "trip of a lifetime" for me, and the guides (Keshab and Toya) and porters (Rajes, Babu, and Siva) blew my expectations out of the water.  They took care of absolutely every possible logistic, and went well above and beyond to make sure that our group had everything we could possibly want or need.  Even when I got sick on the trek, Keshab took care of me like a member of his family.  Since returning to the US, I've been dreaming about when I can come back.  I had the time of my life, and I'm grateful to the Ace staff for providing me with the best vacation ever.  I'm not sure when I'll be back, but you can be sure it will be with Ace the Himalaya.

Sincerely,

Dear Prem,

I would like to say that I had a wonderful time with Ace the Himalaya during my trek to Everest Basecamp. All of the guides and porters very helpful and professional especially at times when some people in the group were ill.
 
Overall I found it an amazing and rewarding experience and will recommend 'Ace' to anybody thinking about trekking in the Himalayas.
 
Thank you very much.

Dear Prem,

I want to thank you again for organizing such an incredible trip.  You and the entire Ace the Himalaya team were professional, courteous, and extremely knowledgeable.  Everybody did everything in their powers to make the EBC trek an unforgettable experience. All the arrangements were well organized from the punctual airport meet and greet, to the accommodations at the friendly guesthouse and hotels.

Not a day has gone by since my return that I wish I was still trekking through the picturesque Himalaya Mountains.  Overall the trip well exceeded my expectations and I cannot wait to do another trek with Ace the Himalaya.  Thanks again for such an amazing experience that I will cherish forever.

See You Soon,

I engaged Ace the Himalaya to organise my Everest Base Camp trek, white water rafting and safari through Chitwan National Park from a remote location in India whilst leading an adventure expedition. I arrived at Kathmandu airport to be greeted with garlands and driver form this point I knew I was with an organisation that I could trust.  The various guides and porters throughout my three week adventure were knowledgeable and friendly but most of all organised.  My journey throughout Nepal would not have been the same if I had decided not use Ace the Himalaya as it was seamless and I would recommend anyone who is considering an adventure in Nepal to look no further for an unforgettable experience.

All the best !

Hello Prem,

Namaste!!
I arrived home safely and have been back at work for a week now. Thank you again for a fantastic time in your beautiful country.  I have some great photo's and my video is also great.  The memories are also very special to me!  I cannot speak highly enough of you and the very special people you have working for you, I miss you all!  One day I hope to return.

Are you happy with the result of the elections?  I bet you are glad it is all over, and I hope everything has returned to normal. Please say a big hello to everyone for me, and I hope they are all well.

Take care!

I recently took part on an Ace The Himalaya trek to Everest base camp as part of a round the world trip. I have to say it was one of the highlights of my whole journey. Although I was travelling alone both my guide and porter made me feel like family and made sure every evening was good fun and that I was always comfortable. Not only that but the clever management meant paired me up with another trip going to Island Peak for half my journey, the people I met in that group are now really good friends. As for the trek my guide arranged everything and got us into the best lodges and to the best view points at the best times. It was a brilliant trip and I would certainly use Ace again.

By the way Prem, it's good to hear Nepal is doing so well and staying peaceful  during such a  big change, I'll defiantly be keeping an eye on the situation and wishing you all luck for the future.

Prem made me feel comfortable about my trip, and all the details from before I left America.  His English and ability to explain itinerary & other important details far surpassed about three other agencies I tried coordinating with.  His organization and follow through just reinforced my comfort and delectation to come. 
 
And things just kept getting better!  I was so thankful that Prem and his team not only took the time to explain cultural details not found in books, but to include me in their culture!  I felt more like an accepted and appreciated friend than a tourist.  What a wonderful experience.

After speaking with many fellow adventurers and trekkers, I realized that a guide that speaks English (even marginally) is rare.  Many fellow trekkers would have no conversations or informational exchanges with their guides, because the guides didn't understand or speak English well, if at all.  This makes my guide almost a deity in the world of guides. 
 
Ace the Himalaya team has a great ability to be adaptive and responsive to their clientele.  They are aware and knowledgeable, and keep you and the rest of the clients' health and safety first and foremost in mind.  I strongly recommend Prem (director of Ace the Himalaya) and his team as a tour operator and guide to any adventure they says they can take you on!!!! 

We are a party of three who trekked through the Everest region in November 2005. We contacted Prem (Ace the Himalaya leader) via email after reading internet recommendations and we found him to be a wealth of information on everything we needed to know to organize our trip. Once we booked Prem he advised on clothing required and costs, as well as organizing all our internal flights and park entry fees. We found Prem and his team to be extremely flexible in all aspects.

On arriving in Nepal (our 1st visit) Prem met us at the airport and took us to our hotel. He couldn’t have done more for us throughout our entire stay. From our Lodges to meals and the Porters from his team, it was all organized with a minimum of fuss. We all got to know all of them pretty well over the two weeks and found them to be great company with an excellent sense of humour. Their whole team has a good knowledge of the mountains as well as the pitfalls associated with altitude. We all found his advice on fluid intake and meals invaluable.  He was a mine of information on not only the Himalaya but Nepali culture. Our whole trip went off without any problems and we all achieved our goal of climbing to the top of Kala Phattar and taking in the breathtaking views of Everest as well as many other 6,7,8000m peaks all around us.

There’s no doubt that Prem and his team greatly added to our trip and we most certainly would not have made our goal without them. I have no hesitation in recommending them to anyone thinking of trekking in Nepal.

Myself and 3 other Irish friends completed the 11-day Everest Base Camp/Kala Pathar Trek. The trek was an absolutely fantastic experience that I'll never forget. The trek was enjoyable at all times thanks to our expert trip organizer Prem (from Ace the Himalaya), to whom we are very grateful. Prem met us in Kathmandu the night before the trek and described what we should expect on the trek and advised us on what to bring. We felt very assured from the start. Our guide flew with us to Lukla, taking care of everything at the fairly chaotic airport, and took care of accommodation and food all throughout the trek. Our guide was a great source of knowledge and information throughout the trek, having done it many times before. There wasn't a question he couldn't answer, and in his near-perfect English I might add. He had no problem understanding our various Irish accents (Donegal, Dublin, Meath and Carlow). He seemed to know practically every other guide and many of the locals along the trek and had very useful contacts in the Airline that allowed us to fly back to Kathmandu a day ahead of schedule. We learned a lot about Nepali culture from our frequent and prolonged conversations with our guide, which added hugely to the whole experience.

I would heartily recommend Ace the Himalaya team for trekking in the Himalayas. Their wealth of knowledge, experience, professionalism, not to mention their great sense of humour, combined with the beauty of the trek itself, made our trek to EBC/KP an unforgettable experience.